Refund policy

Return for a Refund

You can begin the process of returning your products within 14 days from the purchase date, for a refund. 

To be eligible for a return, your item(s) must be in the original condition that you received it, unworn or unused, and in its original packaging bag unopened. You’ll also need the receipt or proof of purchase to proceed with return. 

To start a return or for more information, login to your account at account.glammysconfidentials.com.  If your return is approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return, will not be accepted. 

You can always contact us for any return question at: returns@glammysconfidentials.com

 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or declined.  If approved, your purchase will be automatically refunded according to your original payment method within 10 business days. Please remember it can take time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact us at returns@glammysconfidentials.com.